What payment methods can I use?

You can pay in a variety of ways, including credit/debit cards, Mastercard, Visa, American Express, and Discover.

When will I get my items?

The 'Delivers by' timeframe is an estimate of when your items will be delivered to your shipping address. This includes warehouse processing, or 'Ships by' timeframe, plus carrier delivery times. Once your items ship from our warehouse, you will receive a Shipment Notification email with carrier and tracking information.

How do I get shipping information?

You can track the delivery of your order online after it has been shipped. A link will be available within My Order Status for you to track your order through to the carrier's Web site.

What is CostCaptain's return and refunds policy?

If you're not satisfied with your purchase, you may be eligible to return the item. Customer Support section on our website provides detailed information on how to return your order.