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CostCaptain.com Customer Service

   The new 2007 boxes are not easy to open. Click here for step by step directions.

Order Status  |  General Inquiries | Return Merchandise Requests (Important if you are wanting to return a product)

 

Please use the web form below to contact us via email. If you don't have your order number, please indicate the name the order was placed under. Be sure to click 'Submit'.

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Some Common Issues
Problem: The installation source for this product is not available. Verify that the source exists and that you can access it.

Solution: Windows installer cleanup utility: http://support.microsoft.com/kb/290301

 
Problem: "This installation package could not be opened" error message when you try to run  Setup

Solution: To resolve this problem follow the steps outlined in the following support article: http://support.microsoft.com/kb/828380

If you have any technical questions, email techsupport@costcaptain.com.

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