|
We are located in Atlanta, GA and our normal customer support business hours are Monday - Friday, 9-5 EST.
Please use the web form below to
contact us via email. Most support requests are handled within less than 1
business day. If your request is escalated, a support technician will
contact you via telephone.
If you don't have your order number, please
indicate the name the order was placed under. Be sure to click 'Submit'.
|
Some Common Issues |
|
Problem:
The installation
source for this product is not available. Verify that
the source exists and that you can access it.
Solution:
Windows installer cleanup utility:
http://support.microsoft.com/kb/290301
The new
2007 boxes are not easy to open.
Click here for step by step directions. |
|
Problem:
"This installation package could not be opened" error
message when you try to run Setup
Solution: To
resolve this problem follow the steps outlined in the
following support article:
http://support.microsoft.com/kb/828380
If you have any technical
questions, email techsupport@costcaptain.com.
|
ANY QUESTIONS?
Visit the FAQ section |